Back in the 1990’s, Executive Information Systems or Executive Decision Support Systems, better known as “dashboards”, were all the rage. Software vendors and consultants (including yours truly) heralded the dawn of a new age of management where senior executives could manage complex and far flung operations via a panel of “key performance indicators” updated in “real time” with “drill down” capability that would enable them to pinpoint “root causes” and take corrective acti